Support - GetTix.events

GetTix.events provides the ticketing platform. You are the event organizer and ticket seller. Here is how support responsibilities are divided:

You (the organizer) handle:

Attendee questions about your event
Refund requests
Payment disputes and chargebacks
Event details and logistics
Ticket transfers or name changes
Issues with your payment processor

GetTix.events handles:

Technical issues with the platform
Problems with ticket delivery
Event setup questions
Account and login issues
Bug reports

Custom features

Need something we do not currently offer? Custom development is available. Developer cost applies - contact us for a quote.

Contact support

For technical ticketing issues, email support@GetTix.events.

Please include your event name and a clear description of the issue.